Digital Services – Customer Portal
YCS 472, 474
SAUTER Customer Portal: Single information platform for seamless interactions and efficient customer service
The SAUTER Customer Portal offers customers a uniform information platform with essential building information and contact data. This gives asset and service managers a comprehensive, consolidated, high-level overview of information such as room utilisation, energy consumption, CO2 emissions, system statuses, operating costs and service information for their buildings and properties.
In addition, customer-relevant documents concerning the building, such as licences, subscriptions and maintenance contracts, can be displayed in the dashboard of the Customer Portal.
In conjunction with SAUTER Remote Management, it takes the customer directly to the local systems in order to use detailed information, specific settings and the local building management system with all its functions.
Caratteristiche
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Customer dashboards with information widgets about the building location, room comfort, CO2 emissions, energy consumption, room utilisation, building capacity and room capacity
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KPI widgets for key figures and trends
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Information about contracts and services, such as licenses and maintenance contracts
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Display of higher-level alarms and messages
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Creation of maintenance schedules with status indicator (planned, in progress and completed)
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Provision of service reports and system analyses as well as maintenance and refurbishment proposals
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Customer- and system-specific optimisation proposals
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Link to SAUTER Remote Management
The features described can be implemented by the SAUTER service departments using the Customer Portal. The scope of functions is completely flexible, depending on the service package offered and agreed with the customer.
New Customer Portal supplements digital service packages from SAUTER
- ON/OFF controllers
- Sensors and transducers
- Stand-alone controller
- Electric drives, control valves, butterfly valves
- Electric drives
- Damper actuator
- Damper actuator with SAUTER Universal Technology (SUT)
- Damper actuator
- Damper actuator with spring return
- Damper actuator with spring return and positioner
- Damper actuator with spring return
- Damper actuator with spring return and positioner
- Damper actuator
- Damper actuator with SAUTER Universal Technology (SUT)
- High-speed damper actuator with SAUTER Universal Technology (SUT)
- Rotary actuator
- Rotary actuator with positioner
- Valve actuator
- Valve actuator with SAUTER Universal Technology (SUT)
- Rotary actuator for ball valve
- Rotary actuator with SAUTER Universal Technology (SUT) for ball valve
- Valve actuator with spring return
- SUT valve actuator with spring return
- High-speed rotary actuator with SAUTER Universal Technology (SUT) for ball valve
- Rotary actuator with spring return for control ball valves
- Rotary actuator with spring return and positioner
- Valve actuator
- Valve actuator
- SUT valve actuator with positioner
- SUT valve actuator with spring return
- SUT valve actuator with safety function
- Retrofit actuator
- Retrofit actuator
- Valve actuator
- Valve actuator with SAUTER Universal Technology (SUT)
- VAV compact controllers
- Butterfly valvesmixing valves
- Unit valves and drives
- 3-way unit valve, PN 16
- 3-way unit valve, PN 16
- Motorised actuator for unit valves
- Motorised actuator for unit valves with positioner
- 2-way valve, PN 16
- 3-way unit valve, PN 16 (el.)
- Motorised actuator for unit valves with positioner
- Thermal actuator for unit valves with stroke indicator
- 2-way valve, PN 16
- Continuous thermal actuator for unit valves with stroke indicator
- Regulating valves combined with drive
- 2-way regulating ball valve with female thread, PN 40
- 3-way regulating ball valve with female thread, PN 40
- 2-way regulating ball valve with male thread, PN 40
- 3-way regulating ball valve with male thread, PN 40
- 3-way changeover ball valve (L) with female thread, PN 40
- 3-way changeover ball valve (T) with female thread, PN 40
- 2-way cut-off ball valve with female thread, PN 40
- 3-way changeover ball valve (T) with male thread, PN 40
- 2-way cut-off ball valve with male thread, PN 40
- 2-way valve with male thread, PN 16
- 3-way valve with male thread, PN 16
- 2-way flanged valve, PN 6 (el.)
- 3-way flanged valve, PN 6 (el.)
- 2-way flanged valve, PN 6
- 3-way flanged valve, PN 6
- 2-way flanged valve, PN 16/10 (el.)
- 3-way flanged valve, PN 16/10 (el.)
- 2-way flanged valve, PN 16
- 3-way flanged valve, PN 16
- 2-way flanged valve, PN 25/16 (el.)
- 3-way flanged valve, PN 25/16 (el.)
- Pressure-relieved 2-way flanged valve, PN 25 (el.)
- 2-way flanged valve, PN 40 (el.)
- 3-way flanged valve, PN 40 (el.)
- 2-way valve with female thread, PN 16 (el.)
- 3-way valve with female thread, PN 16 (el.)
- Valveco - Regulating Valve
- 2-way regulating valve for dynamic hydronic balancing, PN 25, Valveco compact
- Dynamic flow control system with 6-way ball valve, eValveco
- Dynamic flow control system with 2-way or 3-way valve and energy monitoring, eValveco
- 2-way regulating valve for dynamic hydronic balancing, PN 16, Valveco flange
- Dynamic flow control system with 2-way valve and energy monitoring, eValveco
- 6 -way ball valves
- Smart Actuators
- Pneumatics
- Installationof pneumatic systems
- Relays and magnetic valves
- Individual-room controlsystems, VAV
- centair controller system
- PI-controller
- P-controller
- P+PI cascade controller
- Damper control unit
- P-controller
- Pneumatic temperature transducer for duct fitting, centair
- Room-temperature transducer
- Average-temperature transducer
- Outdoor-temperature transducer
- Pneumatic humidity transducer for wall fitting
- Pneumatic humidity transducer for duct fitting
- Differential pressure controller/transducer, centair
- Manometer for indicating measured values
- Accessories
- Pneumatic drives, valves
- Pneumatic drives
- Regulating valves combined with drive
- 2-way flanged valve, PN 6 (pn.)
- 3-way flanged valve, PN 6 (pn.)
- 2-way flanged valve, PN 16/10 (pn.)
- 3-way flanged valve, PN 16/10 (pn.)
- 2-way flanged valve, PN 25/16 (pn.)
- 3-way flanged valve, PN 25/16 (pn.)
- Pressure-relieved 2-way flanged valve, PN 25 (pn.)
- 2-way valve with female thread, PN 16 (pn.)
- 3-way valve with female thread, PN 16 (pn.)
- 3-way flanged valve, PN 40 (pn.)
- 2-way flanged valve, PN 40 (pn.)
- Accessories
- Building Management System
- Engineering (CASE)
- HVAC automation modulo 6
- Modular BACnet automation station and web server, modu680-AS
- 16 × DI/CI inputs I/O module, modu630-IO
- 8 × UI (DI/CI/AI), 8 × DI/CI I/O module, modu631-IO
- 6 × relay (2A) outputs I/O module, modu650‑IO
- 8 × DI/CI/DO (OC) and 8 × DI/CI I/O module, modu670‑IO
- 8 x AO and 8 x DI/CI I/O module, modu671-IO
- Operating and indicating unit for I/O modules, modu600-LO
- Module for separated I/O module supply, modu601‑LC
- Coupling kit for I/O modules in cabinet, modu602‑LC
- Modular BACnet automation station, modu660-AS
- Modbus/RTU (RS‑485) communication module, modu620‑CM
- M-Bus communication module, modu630‑CM
- BACnet router and SC hub, B/IP <-> B/SC, modu630-RT
- IP coupler for I/O modules, with web server, modu612‑LC
- 4 × AO, 4 × DO(OC), 4 × UI (DI/CI/AI) I/O module, modu672‑IO
- HVAC automation
- Modular automation station, modu524/525
- I/O module, digital inputs, modu531
- I/O module, universal inputs, modu532
- I/O module, digital outputs (relays), modu550
- I/O module, digital inputs/outputs (open collector), modu571
- I/O module, analogue outputs, universal and digital inputs, modu572
- Local operating and indicating units, modu625…670
- Operation and indication
- Room automation
- Push-button unit for EnOcean room operating unit, ecoUnit106
- Push-button unit for room operating unit, ecoUnit306
- Push-button unit for room operating unit, ecoUnit358
- Room operating unit, ecoUnit355
- Touch room operating unit, ecoUnit365
- Room operating unit, ecoUnit310…316
- Frame for device inserts with 55 × 55 mm fitting dimensions
- Remote I/O module, ecoLink510…512
- Remote I/O module, ecoLink514, 515
- Remote I/O module, ecoLink527
- Power supply unit
- Room automation station, ecos504/505
- Room controller, ecos311
- Room sensor, EnOcean, ecoUnit110
- Room operating unit, EnOcean, ecoUnit146
- Wireless interface, EnOcean, ecosCom581
- Smart Sensor viaSens116/196
- Power supply, DIN rail, 230 V / 24 VDC
- Remote I/O module, ecoLink522, 523
- Communication and networks
- System integration
- Managment level (software)
- Cloud Services
